Credits
Pay-per-use credits for additional monitoring capacity beyond your plan limits.
What Are Credits?
Credits are a flexible pay-per-use option that lets you continue monitoring even after you've used your monthly plan quota. Instead of upgrading your entire plan, you can purchase credit packs to handle temporary spikes or occasional overages.
Flexible
Only pay for what you need, when you need it
Instant
Credits are available immediately after purchase
No Commitment
One-time purchase, no recurring charges
How Credits Work
Credits work as overflow capacity for your subscription plan:
1. Plan quota is used first
Your monthly plan checks are always consumed before any credits. This ensures you get the full value of your subscription.
2. Credits kick in when quota is exhausted
Once you've used all your monthly checks, credits are automatically used to keep your monitors running without interruption.
3. Monitors continue uninterrupted
As long as you have credits, your monitors keep checking on schedule. No missed changes, no manual intervention needed.
Credit Packs
Purchase credits in packs. Larger packs offer better value per credit:
| Pack | Credits | Price | Per Credit |
|---|---|---|---|
| Small | 500 | $5 | $0.010 |
| Medium | 2,000 | $15 | $0.0075 |
| Large | 5,000 | $30 | $0.006 |
| XL (Best Value) | 15,000 | $75 | $0.005 |
Credit Costs by Check Type
Different monitor types consume different amounts of credits, just like plan checks:
| Monitor Type | Credits Used |
|---|---|
| Text content monitoring | 1 credit |
| HTML source monitoring | 1 credit |
| Visual (screenshot) monitoring | 2 credits |
| With JavaScript rendering | 3 credits |
Example
If you've exhausted your monthly quota and have 500 credits, you can run approximately 500 text checks, 250 visual checks, or 166 JavaScript-rendered checks before needing more credits.
Credit Expiration
- No expiration: Purchased credits never expire as long as your account is active
- Carry over: Unused credits carry over month to month
- Account closure: Credits are forfeited if you close your account
- Non-refundable: Credit purchases cannot be refunded
When to Use Credits vs. Upgrade
Credits are ideal for:
- - Temporary monitoring spikes
- - One-time projects with extra checks
- - Occasional overages (1-2 months/year)
- - Testing higher usage before upgrading
Consider upgrading if:
- - You consistently exceed your quota
- - You need more monitors (not just checks)
- - You need faster check frequencies
- - You need Pro/Business features
Managing Your Credits
View and manage your credits from your dashboard:
- Dashboard: See your current credit balance in the usage section
- Settings → Credits: Purchase new credits and view transaction history
- Notifications: Receive alerts when credits are running low
Credits FAQ
Do credits work on the Free plan?
Yes! Free plan users can purchase and use credits to extend their monitoring capacity without upgrading to a paid plan.
What happens when I run out of credits?
If you've exhausted both your plan quota and credits, monitors will be paused until your next billing cycle or until you purchase more credits.
Can I get a refund on credits?
Credit purchases are non-refundable. However, since credits never expire, you can use them whenever you need extra capacity.
Do I lose credits if I upgrade my plan?
No, your credits are preserved when you upgrade. They'll still be available as overflow after your new plan's quota is exhausted.
How do I know when credits are being used?
Your dashboard shows when you're using credits vs. plan quota. You'll also receive email notifications when your plan quota is exhausted and credits start being consumed.